I learned two things this weekend. First, I need new dress shoes. Mine have a hole in the sole that lets in water and look like they had a run-in with a angry badger. Second, never trust United when the fate of the world is on the line. It wasn't this weekend, but if it had, we all would have been SCREWED. The airlines are not being good to me. However, the debacle of my Christmas trip did prepare me for this one. Had I not gone through that hell, this one could have been worse.
So I got to the airport about a half hour later than I wanted to be there, but I was able to walk right up to the United ticket counter and check my bags. When I checked in, the kiosk told me that the flight was delayed. "Cool," I thought, "now I don't have to worry about the time so much." Unfortunately, rather than the 15 to 30 minute delay I expected, it was three and a half hours. As inconvenient as this was, I wasn't too upset. This meant that I got plenty of time for dinner and some time to read. Also, it was due to weather back East, so I couldn't really blame the airlines for it.
My flight was originally scheduled for 8:30 in the evening, so a 3.5 hour delay meant I wasn't getting out of there until after midnight. In fact I would have been on the last United flight leaving Denver that day. The airplane pulled up and the poor people inside shuffled off and immediately queued up at the podium to pick up the pieces of their shattered travel plans. And that's when the pilot got on the intercom. He told us that he'd been in the cockpit for more than 7.5 hours. If he flew us to Portland, he'd be in the cockpit for more than 10 hours, which would violate government safety regulations, so the flight was canceled. An angry frisson ran through the crowd and we all surged towards the podium to figure out what the heck United was going to do about this. The real kicker is that the pilot had told United 3 hours previous that he wouldn't be able to fly to Portland. Apparently they didn't think it important enough to tell us the flight was canceled or find a new pilot. So we'd been waiting for more than 4 hours for a flight that was canceled 3 hours ago.
This is where my experience with America's Worst in Las Vegas came in handy. I bolted into the line and immediately got on the phone with United using the only number I had. Thankfully I wasn't on hold like I was in Las Vegas (and the number worked, too!) and the guy on the other end was very helpful. He got me scheduled on a flight at 11 the next day, getting me to Portland at 1. Thankfully the wedding wasn't until 6. This evasive action spared me having to stand in line all night as people took turns screaming at the desk agents.
So I made my way to the main terminal, but under the shadow of a dilemma. All my friends live 45 minutes away from the airport in Littleton and the only one who I would imagine would be up at midnight was out of town. My car was back at the RealEyes office. A cab from the airport would cost around $40-50 and the
RTD bus would take about an hour and a half to get downtown with a transfer at the ghetto Stapleton center. Again, past experience came into play as I remembered the Super Shuttle I took when I came to the
IUG conference here. I figured I could take it downtown and walk over to the RE office and grab my car. I got to their desk but it was unmanned. Thankfully, a helpful lady at a ground transportation desk told me that they had a van leaving at 12:30 and that I could just pay the driver. It was 12:25. I had no cash. She pointed me to an
ATM and I grabbed some cash and ran out to the transportation area. Luckily the shuttle had open spots and the driver took my $20 and I gratefully clambered on board.
This is where things get a bit surreal. Maybe it was my frazzled state and fatigue, but it was comically bizarre. As the people stuffed in the van waited for the driver to finish up business we were listening to his Middle Eastern music playing. The music wasn't odd, but sounded like it had been recorded on wax cylinders, possibly under water. The driver popped in and gave an, "Oh, my bad" and switched it over to ... smooth jazz. Then we were underway.
The disconcerting thing was that the driver was reading paperwork while driving. We sort of drifted in and out of lanes around tour buses and other airport traffic as I mentally assured myself that we were all going to die. Finally he set the paperwork down and drove us into Commerce City. Now, if you're not from Denver that might not mean anything to you. So let me tell you that Commerce City is one of the seedier, nastier, and uglier corners of Denver. The hotel we dropped a passenger off at had two city policemen standing watch outside, as well as a security person. Then as we left the hotel, apparently with no idea as to how to get back onto I-70, "You Give Me Fever" came on the radio. So I'm riding around in the dark in a van packed with strangers past the strip clubs and vacant lots of Commerce City listening to Fever. I can barely keep from cracking up at the utter cinematic bizarrity of the moment.
After some good guesses, our driver gets back on the interstate and we head towards downtown. A good stroke of luck has him drop off another passenger at a hotel even closer to my car than downtown so I bid those hapless travelers farewell and walk over to the office. God graces me with the good sense to pick up my shower supplies from work since my normal toiletries are in my bags back at the airport. Finally I wend my way home and after a hunt for parking and a check to make sure I really am on the flight to Portland, I fall into bed at 2 in the morning.
Up and at 'em! I figure that since I was able on Friday evening to so quickly move through the ticket counter and security that I can show up only an hour and a half early for my flight. After all, I have no bags to check any more. I get to
DIA and the check in counters are packed. Thankfully I can go right up to a kiosk and check in and bypass that time suck. Except that the lines for security are ENORMOUS. I'd never seen DIA so packed, though people have since told me that I should have seen things around Christmas. The line went all the way through the zig zag security line, back to the back wall then all the way to the baggage claim. Thankfully it moved fast and I was able to get to my flight on time.
I was happy to see Corrie there at the Portland airport. Unfortunately my baggage had come in on an earlier flight so I had to check in with the baggage office and have them pull it out of the warehouse for me. But I made it!
Now, I'll put the rest of the weekend in another post, but let's skip ahead to the trip back. I was actually taking a commuter shuttle flight to Seattle and then flying from there to Denver. Having learned my lesson, I checked to make sure my flight to Seattle was on time, because I only had a half hour layover in Seattle. Any delays could be fatal. But everything looked shipshape so we went off to the airport and I whizzed through security there and grabbed lunch at the slowest and dirtiest Wendy's I have ever been to. The unfortunate things was that my flight to Denver from Seattle was delayed. Didn't think to check that one! Arrgh. I tried to get on a direct flight from
PDX to Denver, but it was full, so I ended up waiting an extra 45 minutes to get home to Denver. Instead of getting in at 8:30, I got in around 9:10 or so. Once I finally found the airport parking shuttle pickup I felt the trouble was over. More or less it was, but the shuttle driver was driving up and down the aisles trying to take this one lady directly to her car rather than just letting her off at a stop. Please. I just want to go home. Finally he let me off at a stop and I trudged into my apartment at 10:30. I prepped for work the next day and went to sleep breathing curses against United. You SUCK!